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FREQUENTLY ASKED QUESTIONS

  • Can I cancel or change my order?
    If you want to change your order within the 30 minute time frame, cancel the original order and place a new one with the changes you would like to make.
  • Does AATB securely store my credit card information?
    AATB utilize a secured third party vendor for credit card information. AATB will never have access to any credit card information or history.
  • How do I track my order?
    After placing your order, you receive an email confirming the shipper's tracking number(s) for your shipment(s). We typically send this confirmation email within 2-3 days after you place your order. If you never received a confirmation email or deleted it, please contact us so we can provide you with the tracking information.
  • Why is the tax on my order estimated?
    The actual amount of tax will be calculated based on the applicable state and local taxes at the time of shipment.
  • What’s the fabric type? Can it be machine washed?
    This good quality fabric is made of cotton and polyester blend; machine wash is available. It’s best to turn the fabric inside out and air dry.
  • What if I have design difficulties?
    Don’t worry. We have professional designers who can help you with your problems, just feel free to contact us.
  • What can be printed on the hoodies?
    We can print photos, images, text, logo, etc.
  • What if I'm not happy with my purchase?
    We are committed to giving you excellent service and top quality products every day. If you would like to learn more about our return options, click Returns.
  • How do I find my size?
    It's easy to find the most accurate size information — it's on every product page. You'll find a Sizing & Size Charts link just under the color blocks. Just click and the right size chart for that item will pop up. If you are still unsure which size is right for you, please contact us and we'll be happy to help.
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